Tuesday, December 11, 2012

Links>>>

http://www.markle.org/health/markle-common-framework/connecting-professionals

Saturday, December 8, 2012

Week 15....

I never thought this would get here....week 15....this is the last week of the semester....shew. I made it...I have arrived! It goes much faster than I thought it would. I will be graduating before I know what is going on, then into the work force I must go. I am nervous, but it will be ok. Change is scary, but it is inevitable to grow as a person, so change I must do.

My last assignment was an annotated bibliography. I had no idea what that even was but I did one. I jsut hope it was done right. But at this point in time, it is what it is and here it is:


Annotated Bibliography
            This site speaks of the privacy issues for HIPAA regulations. There are links for consumers and covered entities alike. For a consumer, it tells of who has to follow the HIPAA laws, who does not have to follow the laws, what information is protected, how it is protected, who can look at private health information and what rights the consumer has over their private health information.
            It also explains who is considered a covered entity and how to know if your facility is a covered entity. The site also has much more valuable information pertaining to HIPAA laws on security and privacy of healthcare records.
            This site is a very short but very important link. It is one page that explains the unacceptable abbreviations to be used and shy they are unacceptable. For instance it explains if something is 1mg it should never having a trailing zero as in 1.0 mg because it may be mistaken as 10 mg instead of 1 mg.
            The above site talks of bad habits that need to be avoided during electronic documentation. One of the easiest habits to get into is the copy/paste functions. When doing a copy/paste, every single word has to be read to make sure it is the proper documentation for this patient and if the whole idea is to save time, then it is not very time-saving to have to completely go over everything and correct what may or may not be wrong.
            The two links above talk about the privacy issues of HIV/AIDS and mental health laws. There are certain issues such as these that do not strictly follow the rulings for other privacy rules or regulations for “normal” illnesses or diseases. Most generally, HIV/AIDS, mental health, drug abuse/addictions, and genetic disorders are governed by state laws.
            The above site talks of the importance of the HIMs role in securing the health records. The privacy, security, and confidentiality of a person’s health record is of utmost importance to anyone that handles the health records in any aspect. This site also discusses some of the roles a HIM professional can maintain within a facility.
            The above site talks about data stewardship. Data Stewardship is so important because the data steward is “the keeper of the data” to put it simply. A data steward designates who gets what information and the extent of that information they have the rights to.
            The above link has a vast amount of information within this website. It has links for health IT tools and resources and many, many more things. It is a site about information technology in the healthcare industry. AHRQ wants to improve the health care for all Americans and there are many resources within this site to help anyone in the healthcare industry.
            The above site has a vast amount of information about the privacy and security of HIEs, the risks involved in security gaps, who is responsible for those gaps, and much more. I cannot begin to list everything this site beholds. It talks of data stewardship and what exactly the entails by defining the roles and responsibilities of data stewardship. It also talks of risk assessment and risk analysis in an attempt to avoid cybercrimes and serious breaches of information. Another topic is talks about is PHI: who has access and to what extent that access is given.
            This site is a very valuable site since it has so much information that is critical in the field.
The above link talks about the relationship between business associates and covered entities. It is very important for the overseer of health information to know who is a covered entity or a business associate. A covered entity is very much responsible for the privacy and security of private health information contained in medical records. A business associate is not necessarily a covered entity so the rules are a bit different. This document explains what it what and who is who pertaining to the rights and release of personal health information to whom.
            HIPAA has very strict rules about the privacy and security of health information. It requires someone to be in charge of all of the security and privacy aspects and that is where the Chief Privacy Officer or Security Officer comes into play. There is a critical need for one person to be over all of the rules and regulations of privacy and security issues. This person would be the one to set the policies and procedures within the facility and would also be the one to accept the complaints and get to the bottom of issues dealing with privacy and security within the facility.
            This links talks of the “ownership” of health care data. It used to be the patient was the “owner” of their healthcare record, but with everything going electronic, changes had to be made to maintain the security of those private records. There is also the matter of secondary data and the de-identification of records. Another matter that needed to be dealt with is the record as a business or legal record. There are so many things to consider now that everything is going electronic. Someone has to maintain the ultimate control over these records or they would be released to just anyone and people personal information would no longer be private.

            CAC or computer aided coding has many attributes for point of care coding. It allows for the software to pull certain trigger words during documentation and will automatically generate codes in ICD-9/10. This is a huge time saver for the coders as they no longer have to read every single word of the documentation from the healthcare provider to decipher and code. The coder can now simply review and verify the codes that the CAC has chosen prior to sending it to the biller to be submitted for reimbursement.
            Although CAC is up and coming in the industry, the need for human interaction will always be needed for complete and accurate coding. A computer can decipher words and automatically generate codes, but it cannot be 3rd party payer specific with all of the different rules and guidelines 3rd party payers insist upon. So, human interaction is needed to tweak the codes and verify what the computer has chosen to make sure it is all in compliance with the 3rd party payer specific requirements.
            The Isabel website was a great tool to find out about. This is a point of care diagnosis checker that is full y functional with the EMR. It will assist healthcare providers at point of care to help with diagnoses of patients. IT also has a symptom checker for patient use. This would never be a replacement for direct healthcare from a physician but it is a great tool to check what your physician has told you if you are uneasy with the diagnosis you get. This tool can help decide if you want a second opinion for your diagnosis.
            There are times when HIM professional may have to hold a health record in a higher regard as far as privacy is concerned. This would be done for a high profile record, such as a celebrity. In this case, the HIM professional may want to enable use of a “record hold”, de-identify the record, access restrict the records, or enter an alias to allow for greater security for the record. Mental health, HIV/AIDS patients, drug abuse/addiction records, and people with genetic problems all need a higher level of security and the HIM professional must know how to treat all of the special circumstances surrounding these types of situations.
            This site has so much information in it (as many do).  This talks of HIM and HIT and the convergence of the two with the electronic healthcare environment. Three area of convergence of the two are: maintaining confidentiality and security of patient information, using and maintaining data and information, and terminology asset management. HIM professionals play a strategic role in the infrastructure for national health information. Him professionals also are in the mainstream for protecting the security of the EHRs. They are also responsible for the interoperability of the exchange of healthcare information.
            With physicians making the move from paper-based records to electronic health records, there is a great deal to think about and be aware of. For the initial transition, the physician has to be concerned with the fact that more medical malpractice suites may be filed due to the physician not being used to the documentation process of the EHR compared to the paper based records they have always been used to. The risk of errors may increase with the EHR until physicians get used to it. Errors can also escalate from coders because, just as we all became reliable on spell check functions, coders can rely on the system they are using to catch coding errors. This would be a huge blunder. When you become so comfortable as to rely on a computer to catch your errors, mistakes are going to be made.
            This site goes over the actions of switching from paper based records to EHRs. It gives you tips and information from the planning stages of moving all of the records from paper to EHR, keys factors to consider, assessment, setting goals, specifics on scanning the records, and the actual process…like who will oversee the scanning, who will actual scan the documents and what will be done with the paper charts once they are all scanned into the system. Even though I don’t think I will ever have to deal with any of this, it is nice to know just in case I get involved with some of this somewhere down the line in my career. Not all physician or facilities are switched over completely so with me graduating in May, I have a chance of maybe getting involved in some of this. Better to have the information ready in case I need it than to be lost in the process.
            The quality of the healthcare records depend entirely on the quality of the data that is input from the end user. If bad data is input, the quality of the data within the record is not good. There are certain guidelines and standards for data to be used within a healthcare record. The data used must be accurate, concise, complete, and universally understood by all data users anywhere. This site also covers the best practices to ensure data quality.
            This site is the Office of the National Coordinator for Health Information Technology. It is a site that is maintained by the U.S. Department of Health & Human Services. There are many different links for various information. It has news, events, & resources as well as HITECH programs and d=federal advisory committees.
            According to the U.S. Bureau of Statistics, an estimated 51000 health IT professionals will be needed in the future. This site offers different roles the Health IT professional may take within their profession. It lists opportunities and requirements for those opportunities. This is something all of us within the curriculum need to look into since we are all new and there are so many different avenues we can take within the profession we have chosen.
            I made this link bold because this is VERY important for my future. I went into this curriculum to be a coder and nothing more. Now that I am here, I realize there is so much more to this filed than being “just” a coder. That is still where my heart is, in coding, but I cannot ignore all of the other opportunities that will lie at my feet once I graduate and get ready to enter in the work force in this rapidly changing field.
            This is actually a site for an occupational outlook for Health Information Technicians. I found this to be very interesting as it gives the outlook on jobs and what the duties are that is expected out of different occupations within this field. I have to find my niche in this industry so any information and help I can get to guide me into my little “place” I will accept.
            I think this site is a very important site. It talks about a disaster recovery plan for healthcare information. They learned a lot of things form hurricane Katrina in the recovery of healthcare information. There is so much information in all of the various links on this website; I cannot begin to give a good summary of them. I definitely wanted to keep this site as a go-to with my professional life in the healthcare industry on my horizon.

Sunday, December 2, 2012

Week 14....

...week 14 already.....see.....told you it would get here too fast. We are having finals within the next week or so and you guessed it.....I am not ready for this. However, I AM ready for the long break we are going to get over Christmas! I cannot wait to not have to think for awhile. Then I have one more semester....6 more classes.....and I graduate. THEN I have to go find a job :(....hopefully I will win some sort of lottery prior to that. It does not have to be a huge lottery, just enough so I do not HAVE to work. ;)

One of our discussions this week was to discuss why it is important  to include others into a task of purchasing a new organization-wide IS. Well, one thing is teamwork and the feeling that you matter. I have worked in places where I did not matter....at all....and it eventually wears you down so you do not care at all about the place you are working at. To them you are a number and to you they become a paycheck....nothing more, nothing less. It is imperative to not let employees feel that way. You want to let them know they matter, because they do....each and every one of them. So by including them they feel needed and like they matter. But aside from that, it is important to include them because they are end users and they have input. They know what would make their life easier on a day to day basis and there is no way anyone else could know that unless they do that job every day. Each department within a facility is different and they all have different needs to complete their jobs. It is important to know what those needs are to get them implemented in the IS while it is being developed.







Friday, November 23, 2012

Week 13....

tick....tick.....week 13 already! It is getting closer!!
This week we were sent to check out a website: http://www.isabelhealthcare.com/home/default

This website was a great thing to discover! I could see it be a great asset to a healthcare provider. this site has information to help make a diagnosis by entering in information about symptoms. There is no way a physician can remember every single diagnosis there is....especially with new diagnoses popping up continuously.

The thing I liked the most about this website is the symptom checker tool. This can be used by anyone. It is free and available, but you have to know it exists. I typed in some symptoms to see what would pop up so I typed in some symptoms my husband had....symptoms that had nothing to do with his GERD, but symptoms that were there when we went to the ED. The physicians came back to GERD both times....so I thought I would play and was floored when one of the possible diagnosis had something to do with the esophagus! This a a wonderful TOOL to use to check on what your doctor has already told you....sort of like a second opinion. This is not something to rely on, because going to the doctor is of utmost importance if you are ill. However, if you are not comfortable with the diagnosis you get, you can use this tool and maybe ask for a second opinion.

Health care fraud and abuse....wow. This happens so much more than I think any of us really know. This can be done by upcoding, unbundling, or outright identity theft. Any of these acts are illegal and can result in legal action if and when caught. Upcoding is done when something else is coded that will bring in a higher dollar amount for the provider. Unbundling is done when something is included in a procedure, but is charged as a separate code and billed separately. And identity theft can be done by using another doctors credentials for billing, or for a patient to say they are someone else to get medical care if they are uninsured.

Any of these acts are costly for the payers as they are paying more than they should.  It is like a snowball that is rolling downhill and sooner or later that escalated cost they are paying out will end up hurting the little guy by raising they out of pocket payments or monthly insurance premiums. There is nothing good that will ever come out of being dishonest in any situation.

The last topic for the week we discussed was knowledge. I didn't realize there were so many types of knowledge!

  • Internal knowledge is knowledge that comes from within a person brain. It is knowledge we have within ourselves like how to get in our car and drive to the store and back.
  • External knowledge is that which comes from outside our brain. As the example of driving to the store and back I gave above, external knowledge would require us to turn on a GPS to get from place to place….to someplace we have never been and do not have the internal knowledge to just drive there and back.
  • Coded knowledge is a written step by step procedure to follow to complete a task. This type of knowledge is documented.
  • Tacit knowledge is the knowledge an individual person has within themselves to complete a task. This is not written down anyplace; it is individual and needs no guidance to complete tasks at hand. A person with tacit knowledge may not even be able to write down steps to complete a task, they just do it.
  • Active knowledge is knowledge that is actively used to do a job, as a nurse would do.
  • Passive knowledge is a type that the person with the knowledge does not actually use what they know to complete tasks, but passes their knowledge on to others to use to complete tasks.
  • Transmitted knowledge is taught or read, as we are all getting transmitted knowledge through our educational experiences.
  • Experiential knowledge is learned through experience, or by doing tasks and learning from those tasks.
  • Declarative knowledge is the properties between concepts. It is an expressed knowledge, like stated in a sentence.
  • Procedural knowledge is a “how to” type of knowledge. The example given in our lecture was perfect; a recipe is a procedure that has to be followed in a certain order to bake something.
All types of knowledge are needed to make a facility a well-rounded facility. You need the people who "just know" things, the people who can follow step by step directions, the people who can write down those directions, and the people who have learned things through education or other means and can just do their tasks without asking or looking things up. 



Sunday, November 18, 2012

Week 12....

Risk management is a very important topic. Risk management involves high quality patient care while having a safe environment for patients, employees, and visitors. Risk management also can minimize financial loss by reducing the chances of injuries through prevention.
Most places will have a risk management team that they may refer to as a safety team, a loss prevention team, or claims management. Call them what you want, they all do the same thing by trying to make the facility as safe a place as possible to reduce, or tyring to eliminate, accidents to prevent people from getting hurt and bringing suite against the facility by legal action. Although there are teams for risk management, it is every person job to reduce risk. This can be done as easily as picking up a piece of paper on the floor so no one slips on it, or calling someone to clean up a spill (which I do at Wal-Mart). I do not want to see someone get hurt by something I could have prevented so it is important for everyone to take a moment and think of someone else if they see something that could cause injury to someone else. This does not mean you need to shovel or throw salt down on a sidewalk if you slip, but let someone in the facility know so they can call someone to do it....it is that simple.


Sunday, November 11, 2012

Week 11....

I will begin this weeks topics by chatting about accreditation, licensure, and standards.

Accreditation is actually a voluntary act performed by facilities to meet a certain set of standards. Once these standards are met, the facility is accredited by an independent accrediting agency, such as TJC (The Joint Commission) which is a common accrediting agency for healthcare facilities.

Getting licensed is usually achieved on a state or county level. This means the facility has reached a certain legal or formal permission to perform certain duties by meeting standards that are set by the entity that would grant them a license.

Standards are something in-house a facility would have to make sure the staff is performing their duties to a certain level of care. Employees know what those standards are by knowing the policies and procedures the facility has in place.

Anyone in the HIM department must abide by strict policies and procedures for the facility. I never realized how strict some of these policies were until we visited St. Rita's in Lima, OH. the HIM Manager, Lisa, told us that is the physician does not complete their record in a certain period of time, they will no longer be able to schedule surgeries, see patients, and will not be able to perform other duties within the facility until they are in compliance. This shocked me. I thought they would get to it when they get to it if it was not completed prior to the HIM department receiving the documents. I found out otherwise very quickly....physicians are help to a very strict time frame in order to stay compliant so the records can be completed and sent to billing in a timely manner.

In HIT 2000 we discussed mandated reporting in Ohio. There are also very strict guidelines for mandated reporting of various situations: WHO must report, WHEN (time frame) they must report, TO WHOM they must report, and the situation involved that must be reported.
This is what I came across while researching mandated reporting:

  • Health care providers must include the following information upon reporting:
    • Name of patient
    • Diagnoses or suspected diagnoses
    • Date of birth
    • Sex
    • Telephone number of pt.
    • Street address, city, state and zip
    • Supplemental surveillance information
    • Health care provider name, telephone number, and street address with city, state, and zip code
    A laboratorian must report the following information:
    • Name of pt.
    • Date of birth of pt.
    • Sex of pt.
    • Street address of pt. with city, state, and zip code
    • Laboratory test information
      • Specimen identification number
      • Specimen collection date
      • Specimen type
      • Test name
      • Test result
      • Organism and serotype, as applicable
      • Health care provider name, telephone number and street address with city, state, and zip code.
    A report must be made for a class A disease-disease of major public health concerns because of severity or potential for an epidemic (includes anthrax, diphtheria, smallpox, and SARS)-must be reported immediately by phone; class B1 disease-diseases of a public health concern that could potentially become an epidemic (includes malaria, meningitis, west Nile virus, and hepatitis A)-must be reported by the end of next business day; class B2 disease-diseases of significant public health concern (includes chlamydia, gonococcal infections, hepatitis C, and typhus fever)-must be reported by the end of the business week; and class C disease-outbreaks, unusual incidences, or epidemic (includes pediculosis, scabies, histoplasmosis, and staphylococcal infections)-must be reported by the end of the next business day.



The implementation of EHRs have  greatly increased the workflow within facilities. Prior to EHRs, everything had to be done be hand. Charts were all written out by hand and put into files one paper at a time after they papers were punched so they could be affixed in the files. Not only the documentation aspect, but charts had to be pulled for patients, and re-filed after the patient care was completed. This all took a great deal of time.....which cost a great deal of money. EHRs are instant once signed onto a computer and the patient records are requested. No more running to records or anyplace else to get files. Not to mention the completeness of EHRs. When lab tests are done, the results are there in the record immediately upon completion.
With EHRs nurses document on a computer which goes directly into the patients healthcare record. Nurses used to sit at the end of their shifts and catch up on all the paper work and files that needed completed. EHRs also save space as paper records took up a great deal of space within facilities.

Sunday, November 4, 2012

Week 10....

Ok, finally past the halfway mark on the semester. I really didn't think switching from quarters to semesters was going to be that much of a difference, but it really is. It just seems to be dragging out forever with the semester. But....we are over halfway done now and I am sure the end of the quarter will actually get here to quickly for me because then I have finals and the course projects due and all that good stuff...lol.

During week 10 we discussed things such as  CAC and NLP. CAC, or computer-aided coding, is an asset in many different areas. It will help the physician with selecting a proper code by the use of drop down boxes or touch screen terminals. NLP, or natural language processing, is a type of CAC. When using NLP, it enables the program to pick words our and match codes up to the infromation that is being typed in. This could help in many ways. A coder would have to physically scan the document and try to pick out the words needed to code for the documetn. By doing this, a coder has to read the entire document which is time consuming and costly since it takes more time. It would be much easier to have a program read the data input and pick out "key" words and suggest codes. The coder would then review the codes selected by the software and verify everything before sending on to the billing department.

We also discussed why patient safety is so important. I think that is pretty obvious, but to some it may not be. Patients go into a facility to be taken care of, not to be injured and catch some illness they didn't have when being admitted. They is more that goes into patient safety than just taking care of the patient. It also involves cleaning rooms, bathrooms, counters, floors, beds, and very importantly the health care workers hands.

Julie listed this in one of her replies and it is definitely worth sharing and repeating:

    1. Hand hygiene – wash your hands!
    2. Safe surgery checklists – these are often met with resistance by healthcare staff because they feel the information is already listed in the patients’ charts.
    3. Patient selection criteria – choosing the appropriate surgery center to prevent transfers.
    4. Surface disinfectant – areas that are not visibly soiled are often overlooked.
    5. Wrong-site procedures – the prevention of wrong-site procedures needs to be improved, according to the source.
    6. Dependence on safety tools – staff often forget to think outside of the box.
    7. Burns - from electrosurgical equipment, defibrillators, etc.
    8. Distractions in the operating room – physicians answer phone calls, watch movies, do not participate in “time-outs”.
    9. Housekeeping – staff are not trained on how to properly clean
    10. Properly trained staff – unqualified and untrained staff members
    10 top patient safety issues in 2012. (2011, December 19). Retrieved October 28, 2012, from http://www.beckersasc.com/asc-accreditation-and-patient-safety/10-top-patient-safety-issues-in-2012.html.

The other topic we discussed for this week was social media usage in healthcare. Although I could see some benefits to social media in healthcare, such as pharmaceutical companies sharing new drugs they have released for certain conditions, a doctor really could not use this due to all of the HIPAA laws and the potential for violation of these privacy laws. They also could not really discuss ailments in general as people could take it to heart, maybe not go to the doctor, becaome very ill, then try to come back on the doctor that may have posted something on Facebook or Twitter.